Greenway Plumbing Services Corp
Privacy Policy & Terms and Conditions
Last Updated: May 10, 2025
PRIVACY POLICY
Greenway Plumbing Services (“Greenway,” “we,” “us,” or “our”) is committed to protecting your privacy. This Privacy Policy describes how we collect, use, disclose, and secure your personal information when you interact with our website and services.
Information We Collect
- Personal information you provide directly (such as your name, address, phone number, email, and service requests).
- Usage data collected automatically (such as IP address, browser type, device information, and browsing activity on our website).
How We Use Your Information
We use your information to:
- Provide and improve our plumbing services.
- Respond to your inquiries and fulfill your service requests.
- Communicate with you about appointments, services, and promotions.
- Comply with legal obligations and protect our business interests.
Sharing of Information
We may share your information:
- With service providers who assist us in delivering our services (such as scheduling, billing, or IT support).
- When required by law or to protect our rights and property.
- With your consent or at your direction.
We do not sell your personal information to third parties.
Cookies and Tracking Technologies
Our website may use cookies and similar technologies to enhance your browsing experience and analyze usage patterns. You can manage your cookie preferences through your browser settings.
Security
We implement reasonable technical and organizational measures to protect your personal information. However, no method of transmission over the Internet or electronic storage is 100% secure.
Your Rights
Depending on your location, you may have rights to access, correct, or delete your personal information. To exercise your rights, please contact us using the information provided on our website.
Changes to This Policy
We may update this Privacy Policy from time to time. Changes will be posted on our website with the updated effective date.
TERMS AND CONDITIONS
- Definitions
- “Agreement”: The contract formed when you accept our estimate or quote for plumbing services.
- “Consumer”: An individual receiving plumbing services for personal, non-business use.
- “Services”: Plumbing services provided by Greenway Plumbing Services at your request.
- Service Provision
- We will provide plumbing services as described in your accepted estimate or agreement.
- Service times (“Agreed Times”) will be mutually agreed upon and confirmed in writing.
- You may request changes to your order before accepting the estimate. Any changes after acceptance must be agreed upon by both parties.
- Estimates, Fees, and Payment
- We will provide an estimate detailing the scope of work and fees.
- A deposit may be required before work commences.
- The final fee will be invoiced upon completion, and payment terms will be specified in the agreement.
- Cancellations and Changes
- You may cancel or modify your order before work begins. Cancellation after work has started may incur charges for work already completed and costs incurred.
- Access and Safety
- You must provide access to the property as needed for our team to complete the work.
- You are responsible for ensuring the work area is safe and free from hazards.
- Liability
- We will perform services with reasonable care and skill.
- Our liability for any loss or damage is limited to the amount paid for the services, except where prohibited by law.
- Data Protection
- We handle your personal information in accordance with our Privacy Policy.
- Governing Law
- These terms are governed by the laws of the jurisdiction in which Greenway Plumbing Services operates.
- Contact
For questions regarding these Terms or our Privacy Policy, please contact us using the details provided on our website.
By using our website or services, you agree to these Terms and our Privacy Policy. Please review them carefully before engaging our services.